Discover how hiring an Administrative Assistant helped this travel company.

Description: 

Our client is a travel company specialising in creating unforgettable travel experiences for customers worldwide. Their services include booking flights, hotels, and tour packages, as well as offering personalised travel itineraries and 24/7 customer support.

Situation: 

The client struggled with administrative tasks, which led to operational inefficiencies and customer dissatisfaction. The CEO of the travel agency also needed someone to manage their schedule and communications, allowing them to focus on other productive tasks. Delegating these responsibilities were imperative because the  CEO needed to concentrate on strategic initiatives and improve his productivity. 

Our Solution

Once the client outlined their requirements, we immediately took action. Within just eight days, we screened and vetted several candidates to find the perfect fit for the role. We presented the hiring team with five top candidates, each selected for their relevant experience and skills. Our thorough selection process not only ensured that the client would find a qualified professional but also set the stage for improved operational efficiency. 

About the New Hire: After reviewing the candidates, they decided to go with  Sandra.

Alex joined the company as an administrative assistant, bringing four years of experience in executive assistance, and office management. Her background as an assistant has equipped her with the skills to support with managing travel arrangements, coordinating schedules, and handling customer inquiries efficiently. Sandra’s strong organisational skills and proactive approach quickly made her an invaluable asset during the interviews, leading to her selection.   

Key Responsibilities of the New Hire: 

• Managing office tasks such as filing, scheduling appointments, and handling correspondence.
• Coordinating travel arrangements, including booking flights, hotels, and transportation.
• Assisting in the preparation of reports and presentations.
• Providing general support to clients and handling inquiries.
• Managing expense reports and maintaining inventory of office supplies.
• Helping to improve existing company processes and recommending new ones.

The Talent’s Salary and How Much We Helped the Client Save: 

Sandra’s monthly salary is £1,200/month, and this has allowed the client to save £18,000 in one year.

Are You Looking to Hire Someone Like Sandra? 

If you need to hire an Administrative Assistant, send us an email at hello@arwana.co.uk or book a quick discovery call with us here.

At Arwana, we help organisations recruit top-tier talent in administration, marketing, and design while saving up to £20,000 in salary costs per role.